Office 365 outlook deleted items folder missing
- OFFICE 365 OUTLOOK DELETED ITEMS FOLDER MISSING HOW TO
- OFFICE 365 OUTLOOK DELETED ITEMS FOLDER MISSING ARCHIVE
In such cases, if these emails are important, you might be looking for recovery options. Or you may have accidentally deleted some emails while reading or replying. Suppose there are items in the deleted items folders that you didn’t intend to delete permanently, but they are deleted now since the option is enabled. If you use the first method ‘Empty deleted items upon exit’, Outlook empties deleted items folder upon every exit.
![office 365 outlook deleted items folder missing office 365 outlook deleted items folder missing](https://www.msoutlook.info/pictures/gmail-account-settings-deleted-items-purge.png)
OFFICE 365 OUTLOOK DELETED ITEMS FOLDER MISSING ARCHIVE
Customize ‘ Archive this folder using these settings’ according to your preference.Open Outlook and right click on Deleted Items folder.
OFFICE 365 OUTLOOK DELETED ITEMS FOLDER MISSING HOW TO
How to use Auto Archive to empty deleted items folder? You can instead use other options such as Auto Archive and configure it to run every few days. It can make Outlook exit process slower and this can only be used with deleted items, not junk emails.Īlso, this method is not customizable, meaning you cannot set it to delete only items that are older than a few days. This is one method of emptying deleted items. Check the box ‘ Empty deleted items upon exiting’ in the General category.Open Outlook > Tools > Options > Other tab.You can have Outlook automatically empty deleted items folder each time you exit the application. Note: The above location is a hidden folder.How to automatically empty deleted items folder in Outlook? You can find the xml-file in the following location Ĭ:\Users\%username%\AppData\Roaming\Microsoft\Outlook\ A simple file copy to your backup location will do. So if your mail profile is called “Outlook” (which is the default) then your settings file is called outlook.xml. They are kept in an xml-file named after your mail profile. In the mean time, it’s good to make a backup of your Navigation Pane settings which includes the Favorite Folders as well. See if the issue also occurs for your other mail profile(s) or create a new mail profile for testing purposes and see if it still happens then. If you’re not having any shutdown issues and you’ve disabled all your add-ins to troubleshoot this, it could be that you have a corruption in your mail profile. Note: If you’ve been able to determine a special character which causes this to happen, call Microsoft Support and report it as a bug. If it fails when writing, the xml-file is usually 0KB (see the “Backup the Navigation Pane settings” section for the location of the xml-file section to determine that). Some (rare) characters seem not to translate well to the Navigation Pane xml-file and will cause the writing or loading of it to abort. Cause 2: Special characters in folder and file namesĪnother reason could be that you have used special characters in the folder/file names that you have added to your Favorites section, Calendar/Tasks/Contacts groups or the Shortcuts Navigation.
![office 365 outlook deleted items folder missing office 365 outlook deleted items folder missing](https://www.codetwo.com/admins-blog/wp-content/uploads/2016/10/Open-Outlook-on-the-web.png)
To determine if you are having any shutdown issues with Outlook, see this guide.
![office 365 outlook deleted items folder missing office 365 outlook deleted items folder missing](https://www.ahsay.com/blog/wp-content/uploads/2019/02/o365-01.png)
If this doesn’t solve it and your newly created Favorite Folders are still deleted upon restarting Outlook, then it could be that Outlook doesn’t properly close so it can’t save your Favorite Folders list either. Note: For a list of other command line switches for Outlook see the guide How to use command line switches Cause 1: Outlook doesn’t close properly You won’t get your folders back though, but this can take out certain corruptions which can prevent it from happening again.Īfter opening the Start Menu, simply start typing the command and press ENTER to execute it. The first thing that you should do when this happens is to close Outlook and start it again with the /resetnavpane switch. However, there are a few troubleshooting steps to determine what caused it and you can also make a backup of your Favorite Folders list so you can easily restore it when it still happens.
![office 365 outlook deleted items folder missing office 365 outlook deleted items folder missing](https://support.content.office.net/en-us/media/f24e00be-36bf-44d7-a188-d875d2c4f80f.gif)
It is clear that something got corrupted, but it is hard to say directly what caused it. How do I get Outlook to keep my favorites? I have added some folders to the “Favorites” list but each time I exit Outlook, the favorite folders get deleted.